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Aurora, North Bethesda, MD,20852

Reviews for Aurora

Posted On: 4/15/2019

One of my favorite apartments I've ever lived in!

We have thoroughly enjoyed living in Aurora this last year, and are only moving out because we are moving out-of-state. The parking garage is very nice and secure, and has fans for when the weather is hotter. We have enjoyed not having to clean off our cars in the winter. The amenities are very nice, but we honestly didn't use them aside from the gym. The gym is pretty decent for an apartment gym, and I've never had a problem with getting the machines I want to use when I go. I've lived in previous apartments where the machines were in disrepair, but that has not been the case here. The maintenance staff is very prompt, and has always taken care of our work orders within 1-2 business days. They have also dealt with us locking ourselves out after hours and have been able to let us back in within 30 minutes. The staff is extraordinarily kind; they all remember our names and our apartment number whenever we need to talk to them or pick up packages (especially Jennifer, Helen and Vivian). These ladies are especially spectacular, although all the staff is very friendly and helpful. The price is on the higher side, but it is consistent with the area/this style luxury apartments. I do think you get what you pay for, as this apartment is within walking distance (5 minutes) of the White Flint Metro Station and the new Pike & Rose shopping area (10-15 minutes). It is also located relatively close to the major highways, and takes about 10-15 minutes to get on either 495 or 270. The noise is actually really good for apartment living; I rarely hear my neighbors and I almost never hear anything from my upstairs neighbors. The only time the noise is a bit of an issue is when the maintenance staff is doing repairs, but they do give you a notice when that is going to happen and it only happens during business hours. Overall, we have greatly enjoyed living in this apartment!
By: Alice   
Source: Property Site Read Property Manager's Response

Posted On: 4/29/2018

Believe the Hype, The Aurora is all it Claims to be!

I've lived here for just over 2 months now and I can say unequivocally this is the best rental property I've lived in. The Leasing and Front Desk Staff are amazing. They go out of their way to not only be helpful but genuinely kind and caring. The Maintenance/Service Staff are top notch. They are fixing your request almost before you are done making the request. And they always make sure to follow up to ensure you are happy with the work. The other Residents have been great too. Very friendly. Everyone always says or waves hi, holds the elevator for you and/or wishes you a good day. The last community I lived in (for over 6 years) my neighbor would purposefully look down when he saw me coming to not have to a knowledge me. There of course is the normal apartment building noise but this is by far the quietest place I've lived. Residents are all respective of quiet hours. Common areas are kept clean and are regularly attended to. If the Aurora is on your radar for your next home, look no further, you've found the right place.
By: Christian A     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/29/2018

Excellent maintenance & front desk team!

Very efficient staff here at Aurora! Any issue requiring maintenance/handyman gets done very quickly, and all the staff is very friendly and attentive.
By: Angela P.     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/7/2015

Fantastic!

I don't even know where to start with how incredible the staff is at the Aurora. I moved into my apartment last July from out of state. Not only did I fall in love with the apartment complex the second I saw it, but I was greeted and welcomed with open arms by the staff. Anytime I have had any questions or concerns they have been answered almost immediately. Peter, Janet and Chris are always on top of making sure their residents are happy and feel at home. Beyond the staff the amenities are just as wonderful. The rooftop terrace is a great place to gather with friends and fellow residents to hang out. There is a brand new gym, golf simulator and coffee machine in the lobby that make living in the Aurora that much more enjoyable. I would recommend all looking for an apartment to walk in and at least take a look. You will be hooked as soon as you pull up! Thank you to all at the Aurora!
By: Jordan     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/7/2015

Maintenance

I want to write and commend your maintenance team, specifically Manny. I had a recent issue with my washer/dryer. He was thorough in his assessment of the problem and resolved the problem through diligence and deductive reasoning as the problem was not readily identifiable. Having worked in resident services, I know what the maintenance staff encounters oftentimes from residents. Therefore, I want to take the time to commend your team. I rate my experience so far a "5".
By: K. Pettigrew     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/21/2014

Great New Apartment

I moved in the first week the building opened. Have been living here for approx 2 months. The apartments are sleek and upgraded. Very nice granite counter tops, stainless steel appliances, high ceilings and open floor plans. Management has been terrific and extremely accommodating. Every employee is friendly, courteous and professional. The gym has state of the art equipment and a very large array of weights and machines. There is a game room with table tennis, an office area with apple computers that has a printer you can use. Overall, nothing but good things to say about Aurora and have recommended to many friends.
By: Jacob     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars